Personal Computer Tech

Community Health Systems; Kirksville (MO); On-site; USD 42,000 - 60,000; Full time

Job summary

Community Health Systems seeks a Personal Computer Technician to deliver on-site hardware, software, telecom, and network support in a hospital setting. You will install, troubleshoot, and repair equipment to ensure optimal operation.

You will work with desktops, laptops, printers, mobile devices and network gear, while maintaining security and proper asset handling. The role requires strong customer service and teamwork in a fast-paced healthcare environment.

Qualifications

• Associate Degree in computer science, electrical engineering, telecommunications or related field preferred
• Certification in Certified Electronics Technician (CET) preferred
• 0-1 years of experience with hospital information systems preferred

Responsibilities

• Provide on-site IT hardware, software and network support in hospital environments.
• Install, troubleshoot, and repair hardware and software and coordinate asset moves.
• Ensure device security and data integrity, including encryption where applicable.
• Support remote control software and assist users with technical issues.
• Maintain reliable attendance and comply with policies.

Skills

Attention to detail

Customer service

Troubleshooting

Independent worker

Team player

Education

Associate Degree in CS/EE/Telecom

CET certification preferred

0–1 years hospitalIS experience

Tools

Routers

Switches

Modems

Servers

Telecom equipment

Job description

Job Summary

The Personal Computer Technician is a field technician responsible for providing on-site technical support for hardware, software, telecommunications, and network systems. This role includes installing, troubleshooting, and repairing equipment and infrastructure to ensure optimal functionality.

Essential Functions

• Supports IT hardware, including but not limited to, desktops, laptops, thin clients, mobile devices (cell phone, tablet, etc.), mobile carts, printers, scanners.
• Installs and maintains hospital IT systems, networking equipment, or telecommunications systems.
• Assists with troubleshooting software and network based issues.
• Moves IS assets and coordinates all equipment moves with other service departments as needed.
• Ensures information security by securely disposing of devices with local hard drives.
• Supports software, including but not limited to, desktops, laptops, thin clients, mobile devices (cell phone, tablet, etc.), mobile carts, printers, scanners.
• Ensures that all corporately used mobile devices are encrypted to ensure the integrity of information security.
• Provides service through remote control software for licensed equipment and utilizes alternative remote control solutions (EX join.me) as needed for non-organizational assets.
• Provides high quality customer service.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• Associate Degree in computer science, electrical engineering, telecommunications or related field preferred
• certification in Certified Electronics Technician (CET) preferred
• 0-1 years of experience with hospital information systems preferred

Knowledge, Skills and Abilities

• Ability to replace malfunctioning components in computers, network devices, or telecommunications equipment.
• Familiarity with routers, switches, modems, servers, telecommunication towers and other IT or communications equipment.
• Ability to install and configure various types of software, including network monitoring tools and diagnostics software.
• Strong attention to details.
• Ability to troubleshoot customer issues.
• Ability to work independently and be a team player.
• Ability to work in a fast-paced environment.
• Excellent customer service skills.
• Ability to solve technical problems quickly and efficiently.