Personal Computer Tech - Temporary (up to 6 months)

Carlsbad Medical Center; Carlsbad (NM); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Matching 401(k)

Career advancement opportunities

Rewards & Recognition Programs

Exclusive Discounts and Perks

Job summary

Carlsbad Medical Center in Carlsbad, NM seeks a temporary Personal Computer Technician to support the Information Systems department. This full-time, day-shift role runs through the end of February 2027 and requires up to 40 hours per week on 8-hour shifts.

The technician will install, troubleshoot, and repair hardware, software, and network systems onsite, assist with asset moves, secure devices, and provide high-quality customer service.

Qualifications

• Associate degree in computer science, electrical engineering, telecommunications or related field preferred.
• Certification in CET preferred.
• 0-1 years of experience with hospital information systems preferred.

Responsibilities

• Supports IT hardware including desktops, laptops, thin clients, mobile devices, printers and scanners.
• Installs and maintains hospital IT systems and networking equipment.
• Assists with troubleshooting software and network-based issues.
• Moves IS assets and coordinates equipment moves with other service departments as needed.
• Ensures information security by securely disposing of devices with local hard drives.
• Provides service through remote control software for licensed equipment and uses alternative remote control solutions for non-organizational assets.
• Maintains high-quality customer service and supports other duties as assigned.

Skills

Strong attention to details

Excellent customer service

Troubleshoot issues

Independent worker

Team player

Component replacement

Networking equipment familiarity

Education

Associate Degree in CS/EE/telecommunications

Certified Electronics Technician (CET)

Tools

Network monitoring tools

Diagnostics software

Job description

We are seeking a temporary Personal Computer Technician to support the Information Systems department at Carlsbad Medical Center, located at 2430 W Pierce St, Carlsbad, NM. This position will be needed through the end of February 2027.

Day shift: working up to 40 hours weekly at 8-hour shifts.

What we Offer:

• Matching 401(k)
• Opportunities for Career Advancement
• Rewards & Recognition Programs
• Exclusive Discounts and Perks

Job Summary

The Personal Computer Technician is a field technician responsible for providing on-site technical support for hardware, software, telecommunications, and network systems. This role includes installing, troubleshooting, and repairing equipment and infrastructure to ensure optimal functionality.

Essential Functions

• Supports IT hardware, including but not limited to, desktops, laptops, thin clients, mobile devices (cell phone, tablet, etc.), mobile carts, printers, scanners.
• Installs and maintains hospital IT systems, networking equipment, or telecommunications systems.
• Assists with troubleshooting software and network based issues.
• Moves IS assets and coordinates all equipment moves with other service departments as needed.
• Ensures information security by securely disposing of devices with local hard drives.
• Supports software, including but not limited to, desktops, laptops, thin clients, mobile devices (cell phone, tablet, etc.), mobile carts, printers, scanners.
• Ensures that all corporately used mobile devices are encrypted to ensure the integrity of information security.
• Provides service through remote control software for licensed equipment and utilizes alternative remote control solutions (EX join.me) as needed for non-organizational assets.
• Provides high quality customer service.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• Associate Degree in computer science, electrical engineering, telecommunications or related field preferred
• certification in Certified Electronics Technician (CET) preferred
• 0-1 years of experience with hospital information systems preferred

Knowledge, Skills and Abilities

• Ability to replace malfunctioning components in computers, network devices, or telecommunications equipment.
• Familiarity with routers, switches, modems, servers, telecommunication towers and other IT or communications equipment.
• Ability to install and configure various types of software, including network monitoring tools and diagnostics software.
• Strong attention to details.
• Ability to troubleshoot customer issues.
• Ability to work independently and be a team player.
• Ability to work in a fast-paced environment.
• Excellent customer service skills.
• Ability to solve technical problems quickly and efficiently.