Personal Banking Concierge

Citizens Bank; Kentucky; On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Meaningful work

Community involvement

Career growth

Health benefits

Job summary

Citizens Bank in Kentucky seeks a customer-focused associate to greet customers in our lobby and demonstrate how to use our mobile app and ATMs for simple transactions. You will provide personalized advice, connect customers to Bankers for next steps, and educate on Citizens products while following all financial policies and cash handling procedures.

You will help customers achieve financial goals, respond to questions, and deliver exceptional service with a focus on building lasting

Qualifications

• High School diploma or GED required.
• 1 year customer experience preferred, 6 months transaction experience minimum.
• Willingness to use digital tools and bank apps.

Responsibilities

• Greet customers in lobby and assist with simple transactions.

Skills

Active listening

Communication skills

Digital literacy

Customer relationship

Problem solving

Education

High School diploma or GED

Job description

Citizens Bank in Kentucky seeks a customer-focused associate to greet customers in our lobby and demonstrate how to use our mobile app and ATMs for simple transactions. You will provide personalized advice, connect customers to Bankers for next steps, and educate on Citizens products while following all financial policies and cash handling procedures.

You will help customers achieve financial goals, respond to questions, and deliver exceptional service with a focus on building lasting