Personal Banking Advisor

Bank of America; Kentucky; On-site; USD 19,000 - 23,000; Full time

Job summary

Bank of America in Kentucky seeks a customer-focused associate to greet clients in the lobby, educate on self-service options, and process cash transactions accurately. You will build relationships, understand client needs, and connect clients to solutions that meet financial goals.

You will deliver a superior client experience, comply with regulatory requirements, and collaborate with specialists across lending, investments, and small business. Weekend hours may be required.

Qualifications

• Enthusiastic self-starter with a strong work ethic and results-driven mindset.
• Ability to build and nurture relationships with clients.
• Effective and confident communication with a diverse client base.
• Ability to learn and adapt to new information and technology platforms.
• Strong critical thinking and problem-solving to meet client needs.
• Efficient time management and capacity planning.
• Focus on delivering the best client experience within regulatory guidelines.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes to do what is right for clients and the bank, complying with laws and regulations
• Grows business knowledge by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls effectively
• Drives the client experience
• Manages cash responsibilities

Skills

Self-motivation

Relationship Building

Communication

Technology Adaptability

Problem Solving

Time Management

Customer Focus

Education

High School Diploma / GED / Secondary School or equivalent

Bachelor's Degree or business-relevant Associate's Degree (business management, business administration or finance)

Job description

Bank of America in Kentucky seeks a customer-focused associate to greet clients in the lobby, educate on self-service options, and process cash transactions accurately. You will build relationships, understand client needs, and connect clients to solutions that meet financial goals.

You will deliver a superior client experience, comply with regulatory requirements, and collaborate with specialists across lending, investments, and small business. Weekend hours may be required.