Personal Banker (University Branch)

First Hawaiian Inc.; Honolulu (HI); On-site; USD 45,000 - 52,000; Full time

Job summary

First Hawaiian Bank is seeking a Personal Banker for the University Branch on Oahu. The role centers on consulting portfolio clients through needs-based financial planning conversations, acting as a trusted advisor to address financial needs and drive growth within the assigned portfolio.

The position emphasizes retention and expansion of client relationships, collaboration with Wealth Management and other banking segments, and supporting branch operations as needed.

Qualifications

• Frontline banking or equivalent experience.
• Relationship cultivation experience.
• Bachelor’s Degree or related experience with knowledge of accounting/finance concepts.
• FHB training in lending/deposits and branch operations may be required within 6–12 months.

Responsibilities

• Consult with portfolio clients through needs-based financial planning conversations.
• Serve as trusted advisor, addressing financial needs using bank products and partners.
• Focus on retention and growth of the Personal Banker portfolio.
• Support branch operations and assist teammates as needed.

Skills

Frontline banking

Relationship cultivation

Financial statements

Cash flow

Education

Bachelor’s Degree

Related experience

Job description

First Hawaiian Bank is currently seeking a highly engaging, customer-focused, goals-driven Personal Banker to join our University Branch team in Oahu. In this role, you will primarily consult with portfolio clients via needs based, financial planning conversations.

Compensation

The annual salary range is $45,000 - $52,200/yr, commensurate with experience; plus sales incentives.

Work Schedule

Monday – Friday 8:00AM – 4:30PM (hours may vary) Saturday rotations required.

Responsibilities

In this role, you will primarily consult with portfolio clients via needs based, financial planning conversations. You will act as the customer’s trusted advisor by addressing clients’ financial needs and help them achieve their goals by leveraging bank products and services, and experts from Wealth Management, Private Banking, Business Banking, Mortgage Banking, and others. As a primary performance measurement, you will be responsible for retention and growth of assigned Personal Banker portfolio. As a valuable team member of the branch, you will support other operational duties as needed.

Qualifications

Required Qualifications

• Prior frontline banking or equivalent experience.
• Prior relationship cultivating experience.
• Bachelor’s Degree and/or related experience; combined with
  • 1-2 years’ experience in Financial Services, or Retail /Business Banking; or
  • Equivalent work experience with basic understanding of: accounting and finance, financial statements, and cash flow.
• Prior branch operations knowledge or experience preferred.
• Completion of various FHB training in retail lending, deposit products, general branch operations required within 6-12 months from hire.
• FHB NMLS Certification within 6-12 months from hire.
• Must be registered as a Mortgage Loan Originator (MLO) through the Nationwide Mortgage Licensing System & Registry (NMLS) within 6-12 months of hire, upon successful FHB certification process.
• State of Hawaii Life & Health License.
• Valid Driver’s License; some travel may be required.