Personal Banker (Lahaina Branch)

First Hawaiian Inc.; Lahaina (HI); On-site; USD 37,000 - 61,000; Full time

Job summary

First Hawaiian Bank in Lahaina, Maui is seeking a personable Personal Banker to deliver client-focused financial guidance and cross-sell bank products. You will consult with portfolio clients through needs-based planning and act as their trusted advisor to help them reach financial goals.

The role emphasizes retention and growth of your personal banking portfolio, collaboration with Wealth Management, Private Banking, and Mortgage Banking, and providing a high level of customer service in a

Qualifications

• Frontline banking experience required.
• Experience in financial services or retail/business banking is preferred.
• NMLS Certification within 6-12 months from hire.
• MLO registration within 6-12 months from hire.
• State Hawaii Life & Health License.

Responsibilities

• Consult with portfolio clients via needs-based financial planning conversations.
• Act as the customer’s trusted advisor addressing financial needs leveraging bank products and services.
• Responsible for retention and growth of assigned Personal Banker portfolio.
• Support other branch operations as needed.

Skills

Customer service

Relationship building

Education

Bachelor’s Degree

Job description

Job Description

First Hawaiian Bank is currently seeking a highly engaging, customer-focused, goals-driven Personal Banker to join our Lahaina Branch team on Maui.

Compensation

The annual salary range is $57,000 - $61,000/yr, commensurate with experience; plus sales incentives*

The successful candidate will be hired for the level of the position that aligns with their experience.

• The advertised salary range reflects a location-based premium offered at select branch locations.

Work Schedule

Monday – Friday 8:0AM – 4:30PM, Friday 8:0AM - 6:30PM (hours may vary)

Responsibilities

In this role, you will primarily consult with portfolio clients via needs based, financial planning conversations. You will act as the customer’s trusted advisor by addressing clients’ financial needs and help them achieve their goals by leveraging bank products and services, and experts from Wealth Management, Private Banking, Business Banking, Mortgage Banking, and others. As a primary performance measurement, you will be responsible for retention and growth of assigned Personal Banker portfolio. As a valuable team member of the branch, you will support other operational duties as needed.

Qualifications

The ideal candidate will have:

• Prior frontline banking or equivalent experience
• Prior relationship cultivating experience
• Bachelor’s Degree and/or related experience; combined with
• 1-2 years’ experience in Financial Services, or Retail /Business Banking; or
• Equivalent work experience with basic understanding of: accounting and finance, financial statements, and cash flow
• Prior branch operations knowledge or experience preferred
• Completion of various FHB training in retail lending, deposit products, general branch operations required within 6-12 months from hire
• FHB NMLS Certification within 6-12 months from hire
• Must be registered as a Mortgage Loan Originator (MLO) through the Nationwide Mortgage Licensing System & Registry (NMLS) within 6-12 months of hire, upon successful FHB certification process
• State of Hawaii Life & Health License
• Valid Driver’s License; some travel may be required