Personal Banker: Relationship Builder & Digital Banking Pro

Midwest BankCentre; Luxemburg (MO); On-site; USD 21,000 - 30,000; Full time

Job summary

Midwest BankCentre in the United States is seeking an energetic Banking Associate to engage with customers, promote tailored products, and support daily branch operations. This role emphasizes delivering exceptional service, assisting with account openings and maintenance, guiding digital banking, and building relationships through proactive calls and referrals.

Candidates should have strong interpersonal skills, be tech-savvy, able to work independently and with a team, and be flexible for

Qualifications

• High School Diploma or equivalent required; Associates or Bachelor's degree preferred.
• Minimum of two years bank customer contact or retail sales experience.

Responsibilities

• Promote products and provide consultative advice to customers; assist with account openings and closings.
• Support digital banking and help customers with online/mobile banking setup.
• Handle inbound and outbound calls to build relationships and identify next-best product opportunities.
• Refer customers to banking partners when appropriate to address financial needs.
• Meet branch goals; participate in training and team meetings.
• Understand and apply federal banking regulations through ongoing training.

Skills

Customer service

Interpersonal skills

Communication skills

Tech savvy

Problem solving

Education

High school diploma

Associates or Bachelor's degree preferred

Tools

Online banking

Mobile banking

Job description

Midwest BankCentre in the United States is seeking an energetic Banking Associate to engage with customers, promote tailored products, and support daily branch operations. This role emphasizes delivering exceptional service, assisting with account openings and maintenance, guiding digital banking, and building relationships through proactive calls and referrals.

Candidates should have strong interpersonal skills, be tech-savvy, able to work independently and with a team, and be flexible for