Personal Banker — In-Office Growth & CX Champion

PNC; South Riding (VA); Presencial; USD 50.000 - 83.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

401(k) with match

Paid time off

Life insurance

Disability coverage

Educational assistance

Parental leave

Stock purchase plan

Descripción de la vacante

PNC in Dulles, Virginia is seeking a Personal Banker to deepen the branch customer base through proactive sales and service. You will help customers manage finances, explain PNC solutions, and collaborate with partners to grow share of wallet.

This in-office role emphasizes a customer-first approach, compliance, and ongoing development. Candidates typically have an Associates degree and 3+ years of related experience; base salary ranges from $49,500 to $82,500, with incentive opportunities.

Formación

• Associates degree or equivalent required.
• Typically 3+ years experience in banking/retail or related field.
• Background checks per CFPB regulations apply.

Responsabilidades

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Manage customer experience and identify opportunities to improve financial wellbeing.
• Collaborate with ecosystem partners to grow customer share of wallet and loyalty.
• Educate customers on PNC solutions and digital tools to manage finances.
• Remain compliant with policies and demonstrate sound judgment in risk management.

Conocimientos

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales Competencies

Digital Awareness

Effective Communications

Managing Multiple Priorities

Matrix Management

Problem Solving

Prospecting

Retail Lending

Selling

Understanding Customer Needs

Educación

Associates or equivalent degree

Descripción del empleo

PNC in Dulles, Virginia is seeking a Personal Banker to deepen the branch customer base through proactive sales and service. You will help customers manage finances, explain PNC solutions, and collaborate with partners to grow share of wallet.

This in-office role emphasizes a customer-first approach, compliance, and ongoing development. Candidates typically have an Associates degree and 3+ years of related experience; base salary ranges from $49,500 to $82,500, with incentive opportunities.