Personal Banker - Elevate Customer Experience & Growth

PNC Financial Services Group, Inc.; Burke Centre (VA); On-site; USD 50,000 - 83,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) with match

Paid time off

Job summary

PNC Financial Services Group, Inc. seeks a Personal Banker in Burke, VA to grow the customer base and deepen relationships within the Retail Bank. The role emphasizes proactive sales, service excellence, and collaboration with ecosystem partners to expand wallet share and loyalty.

In-office environment with focus on customer-centric outcomes. The position requires 3+ years' experience or an Associate's degree, and offers base salary with incentive opportunities.

Qualifications

• Associates or equivalent degree typically required, with related experience or product knowledge.
• 3+ years of experience preferred; degree may be substituted with relevant experience.
• Strong knowledge of branch banking products and customer service fundamentals.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Manage the customer experience to improve financial wellbeing and loyalty.
• Position PNC solutions to drive revenue and share of wallet.
• Educate customers on banking options and leverage technology to meet needs.

Skills

Accountability

Banking

Customer Experience

Sales

Relationship Building

Communication Skills

Education

Associates or equivalent degree

Job description

PNC Financial Services Group, Inc. seeks a Personal Banker in Burke, VA to grow the customer base and deepen relationships within the Retail Bank. The role emphasizes proactive sales, service excellence, and collaboration with ecosystem partners to expand wallet share and loyalty.

In-office environment with focus on customer-centric outcomes. The position requires 3+ years' experience or an Associate's degree, and offers base salary with incentive opportunities.