Client-Focused Personal Banker: Grow Relationships

PNC Financial Services Group, Inc.; Burke (VA); On-site; USD 50,000 - 83,000; Full time

Benefits offered by this job

Health insurance

Dental and vision coverage

401(k) with company match

Job summary

PNC Financial Services Group, Inc. in Burke, Virginia, seeks a Personal Banker to grow the branch customer base through proactive sales and service.

You will manage the customer experience, identify opportunities for financial wellbeing, and collaborate with ecosystem partners to increase share of wallet. As an in-office role, you will engage with clients to deliver PNC solutions, educate on digital tools, and help optimize financial transactions.

Qualifications

• Demonstrates knowledge, skills, and abilities for the role.
• Typically requires 3+ years experience or equivalent education.
• Education may be substituted with certifications or military service.

Responsibilities

• Acquires and deepens the branch customer base through proactive sales and service activities.
• Drives proactive sales conversations via internal and outbound interactions with a defined sales process.
• Creates customer loyalty and grows customer share of wallet by educating customers on options.
• Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively.
• Manages risk by adhering to policies and procedures and following established limits.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Opportunity Identification

Technology Usage

Proactive Sales

Identifying Opportunities

Education

No Degree

Job description

PNC Financial Services Group, Inc. in Burke, Virginia, seeks a Personal Banker to grow the branch customer base through proactive sales and service.

You will manage the customer experience, identify opportunities for financial wellbeing, and collaborate with ecosystem partners to increase share of wallet. As an in-office role, you will engage with clients to deliver PNC solutions, educate on digital tools, and help optimize financial transactions.