Personal Banker: Customer Growth & Service

PNC

Washington (District of Columbia)

On-site

USD 50,000 - 83,000

Full time

14 days+

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Benefits offered by this job

Medical and dental benefits
401(k) with company match
Paid time off and holidays

Job summary

PNC is seeking a Personal Banker in Washington, DC at the PNC Place Branch to deliver a differentiated customer experience and drive growth in the branch. The role focuses on proactive sales, service excellence, and building customer relationships within the Retail Branch network.

The ideal candidate will have 3+ years of relevant experience; associates or equivalent degree is typical, and sponsorship is not provided.

Qualifications

  • Associates or equivalent degree required; 3+ years of banking or sales experience preferred.
  • In lieu of a degree, equivalent education and experience may be considered.
  • Financial services background helpful.

Responsibilities

  • Acquire and deepen branch customer base through proactive sales and service.
  • Drive sales conversations and position PNC solutions to meet customer needs.
  • Educate customers on managing finances using PNC tools and technology.
  • Maintain risk controls and adhere to policies in daily branch operations.

Skills

Accountability
Banking
Client Loyalty
Customer Experience
Customer Service
Identifying Opportunities
Leveraging Technology
Proactive Sales

Education

Associates or equivalent degree

Job description

PNC is seeking a Personal Banker in Washington, DC at the PNC Place Branch to deliver a differentiated customer experience and drive growth in the branch. The role focuses on proactive sales, service excellence, and building customer relationships within the Retail Branch network.

The ideal candidate will have 3+ years of relevant experience; associates or equivalent degree is typical, and sponsorship is not provided.

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