Personal Banker I — Trusted Advisor & Customer Advocate

Frost Bank; Granbury (TX); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical, dental, vision, disability, &

401(k) matching

Generous holidays & PTO

Tuition reimbursement

Employee Assistance Program

Referral bonus program

Job summary

Frost Bank is hiring a Personal Banker I in Texas. You will be the first point of contact for customers, handling deposits, loans, and account maintenance with a focus on integrity and relationship building.

You’ll provide teller services, maintain cash on hand, and support customers through their financial journeys while adhering to bank policies and regulations. Join Frost’s legacy of service and community impact.

Qualifications

• Demonstrates exceptional customer service skills throughout banking interactions.
• Proficient with Microsoft Office applications and banking software.
• Strong written and verbal communication abilities essential for customer exchanges.

Responsibilities

• Provide coverage in personal banking and teller services while meeting performance standards.
• Educate customers on deposits, loans, and general account maintenance.
• Use good judgment to act with integrity and protect customer interests.
• Provide teller services including deposits, payments, and check cashing per policy.
• Maintain cash on hand and settle teller cash at end of day.
• Manage risk and participate in loss prevention.
• Attend teller and personal banking training to stay updated on policies.
• Build long-term client relationships as their primary contact.

Skills

Exceptional customer service

Microsoft Office

Communication skills

Cash handling

Fraud protection

Relationship building

Education

College hours

Job description

Frost Bank is hiring a Personal Banker I in Texas. You will be the first point of contact for customers, handling deposits, loans, and account maintenance with a focus on integrity and relationship building.

You’ll provide teller services, maintain cash on hand, and support customers through their financial journeys while adhering to bank policies and regulations. Join Frost’s legacy of service and community impact.