Personal Banker I - Training & Growth Path

Fifth Third; South Elgin (IL); On-site; USD 44,000 - 70,000; Full time

Job summary

Fifth Third Bank in South Elgin, IL seeks candidates for a Retail Personal Banker I program. Selected individuals will complete a 4-8 week onboarding with rotations in operations and Sales & Service, culminating in a certification to perform as part of the Retail Personal Banker job family.

The role emphasizes cross-selling and customer relationship building. Participants will work as part of the platform staff, handle teller transactions, and support risk management while delivering a

Qualifications

• College degree or work experience providing transferrable skills.
• Experience in the financial industry preferred.
• Demonstrated ability to develop comfort level with sales activities to acquire new consumer households and/or cross-sell to established customers.
• S.A.F.E. Act registration via NMLS at time of employment.

Responsibilities

• Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs.
• Maintain in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions.
• Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.
• Primarily focused on cross-selling to existing customer base and engaging in outside sales activities.
• Establish close working relationships with assigned partners (Mortgage, Small Business, Commercial and Investment) to provide timely, holistic financial solutions.
• Meet/exceed customer experience and production goals and drive year-over-year revenue growth.
• Provide guidance to CSRs with respect to the sales and referral process.
• Promote customer satisfaction with a friendly, helpful demeanor and professionalism.

Skills

Sales skills

Communication skills

Numerical ability

Education

College degree or equivalent

Job description

Fifth Third Bank in South Elgin, IL seeks candidates for a Retail Personal Banker I program. Selected individuals will complete a 4-8 week onboarding with rotations in operations and Sales & Service, culminating in a certification to perform as part of the Retail Personal Banker job family.

The role emphasizes cross-selling and customer relationship building. Participants will work as part of the platform staff, handle teller transactions, and support risk management while delivering a