Retail Personal Banker I – Launch Your Banking Career

Fifth Third Bank; Chicago (IL); On-site; USD 44,000 - 70,000; Full time

Job summary

Fifth Third Bank in Palatine, IL offers a Retail Personal Banker I track through a 4-8 week onboarding program with rotations in operations and Sales & Service, culminating in a certification for the role. The position emphasizes consultative sales to identify financial needs and grow customer households.

It includes processing teller transactions and cross-selling within the bank’s platform. The role requires risk awareness and adherence to policies, with travel for training as needed and

Qualifications

• College degree or work experience in a related field; sales aptitude welcome.
• Experience in financial services is preferred.
• Ability to handle sales activities to acquire new customers and cross-sell to existing customers.
• S.A.F.E. Act registration via NMLS required at employment.

Responsibilities

• Use consultative sales to identify customer needs and set appointments for financial reviews.
• Maintain knowledge of Retail products and services and recommend solutions.
• Support teller transactions and act as a team member in the Financial Center/Bank Mart.
• Partner with Mortgage/Small Business/Commercial teams to refer customers and provide holistic solutions.
• Meet or exceed customer experience goals and cross-sell targets.

Skills

Consultative sales

Customer service

Communication

Risk/compliance awareness

Education

College degree or relevant experience

Tools

CAMP marketing tools

NMLS/S.A.F.E. registration knowledge

Job description

Fifth Third Bank in Palatine, IL offers a Retail Personal Banker I track through a 4-8 week onboarding program with rotations in operations and Sales & Service, culminating in a certification for the role. The position emphasizes consultative sales to identify financial needs and grow customer households.

It includes processing teller transactions and cross-selling within the bank’s platform. The role requires risk awareness and adherence to policies, with travel for training as needed and