Personal Banker I — Growth, Sales & Solutions

Fifth Third Bank; Westland (MI); On-site; USD 38,000 - 52,000; Full time

Job summary

Fifth Third Bank in Westland, MI seeks an entry-level Retail Personal Banker I through a 4-8 week onboarding program with rotations in operations and Sales & Service. The role uses a consultative sales process to identify and meet customer financial needs and to build new households while deepening existing relationships.

The Personal Banker I supports teller transactions and, as part of the platform staff, collaborates with partners across Mortgage, Small Business, and Investment to deliver

Qualifications

• College degree or work experience providing transferrable skills, or a combination of education and experience.
• Experience in the financial industry preferred.
• Demonstrated ability to develop comfort level with sales activities to acquire new customers and cross-sell.

Responsibilities

• Use consultative sales to identify customer needs and build a profile.
• Maintain knowledge of Retail products/services and recommend solutions.
• Cross-sell to existing customers and participate in outside sales activities.

Skills

Sales experience

Customer service

Financial products

Communication skills

S.A.F.E. Act

Education

College degree

Job description

Fifth Third Bank in Westland, MI seeks an entry-level Retail Personal Banker I through a 4-8 week onboarding program with rotations in operations and Sales & Service. The role uses a consultative sales process to identify and meet customer financial needs and to build new households while deepening existing relationships.

The Personal Banker I supports teller transactions and, as part of the platform staff, collaborates with partners across Mortgage, Small Business, and Investment to deliver