Personal Banker I - Build Trust, Guide Finances

Frost; Bryan (TX); Vor Ort; USD 32.000 - 50.000; Vollzeit

Benefits dieser Stelle

Medical, dental, vision, life & long‑l

401(k) matching

Generous PTO

Tuition reimbursement

Wellness programs

Referral bonus

Zusammenfassung

Frost is seeking a Personal Banker I in Texas. You’ll be the first point of contact for customers, building trust and delivering friendly banking experiences. You’ll provide coverage across personal banking and teller services while upholding integrity and customer care.

You’ll educate clients on deposits and loans, handle service issues, and help guide their financial journey with thoughtful, accountable service. Join Frost’s long-standing heritage of service.

Qualifikationen

• Exceptional customer service skills
• Proficiency in Microsoft applications
• Excellent written and verbal communication skills
• Required Availability: Monday–Friday, 7:45am–6:15pm with Rotating Saturdays, 8:45am–1:15pm

Aufgaben

• Responsible for providing coverage in both personal banking and teller services while meeting consumer banking performance standards
• Educate and advise customers on deposits, loans and provide support for any service or account maintenance issues
• You stand firm in integrity and want to do what is right for each customer. You are able to use good judgment in every situation, in the moment
• Provide teller services, including deposits, payments, and check cashing in compliance with established bank policies and procedures
• Maintain proper cash on hand and prepare daily settlement of teller cash and proof transactions
• Manage risk while actively practicing loss prevention
• Attend both teller and personal banking training to stay current with information and remain familiar with applicable policies, laws, regulations, and Bank Secrecy Act policies
• Develop relationships with clients. Desire to be their point of contact – they know your name and you know theirs
• Provide advice and guidance and help people along their financial journey
• Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes
• Cash-handling experience
• College hours
• Experience in dealing with fraud, protecting customers’ money, and build trust so clients feel comfortable and safe

Jobbeschreibung

Frost is seeking a Personal Banker I in Texas. You’ll be the first point of contact for customers, building trust and delivering friendly banking experiences. You’ll provide coverage across personal banking and teller services while upholding integrity and customer care.

You’ll educate clients on deposits and loans, handle service issues, and help guide their financial journey with thoughtful, accountable service. Join Frost’s long-standing heritage of service.