Personal Banker I: Build Trust, Guide Customers

Frost; Cedar Park (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) matching

Paid time off

Tuition reimbursement

Employee Assistance Program

Referral bonus

Job summary

Frost is seeking a Personal Banker I in Texas to be the first point of contact for customers, offering deposits, loans, and service guidance while maintaining integrity and trust within a fast-paced banking environment.

You will provide teller services, build client relationships, and participate in ongoing training to stay current with banking regulations and policies. Excellent communication and a customer-first mindset are essential.

Qualifications

• Exceptional customer service skills
• Proficiency in Microsoft applications
• Excellent written and verbal communication skills

Responsibilities

• Provide coverage in both personal banking and teller services while meeting consumer banking performance standards
• Educate and advise customers on deposits, loans and support for service or account maintenance issues
• Stand firm in integrity and use good judgment in every situation
• Provide teller services, including deposits, payments, and check cashing in compliance with bank policies
• Maintain cash on hand and prepare daily settlement of teller cash and proof transactions
• Manage risk while actively practicing loss prevention
• Attend teller and personal banking training to stay current with policies, laws, and Bank Secrecy Act
• Develop relationships with clients and be their point of contact
• Provide advice and guidance to help people along their financial journey
• Always act with Integrity, Caring, and Excellence to achieve win-win outcomes

Skills

Exceptional customer service

Microsoft applications

Communication skills

Availability

Job description

Frost is seeking a Personal Banker I in Texas to be the first point of contact for customers, offering deposits, loans, and service guidance while maintaining integrity and trust within a fast-paced banking environment.

You will provide teller services, build client relationships, and participate in ongoing training to stay current with banking regulations and policies. Excellent communication and a customer-first mindset are essential.