Personal Banker I: Grow Relationships & Solutions

Fifth Third; Lancaster (OH); On-site; USD 38,000 - 52,000; Full time

Job summary

Fifth Third Bank seeks a Retail Personal Banker I to complete a 4-8 week onboarding and certification, rotating through operations and Sales & Service. You will engage in consultative selling, acquire new households, and deepen relationships while handling teller transactions and platform duties.

The role emphasizes risk-aware decisions, ethical conduct, and adherence to bank policies as you progress toward a Retail Personal Banker career path across Financial Centers or Bank Marts.

Qualifications

• Experience in financial services or sales-driven roles.
• Ability to analyze customer financial needs.
• Professional appearance and clear communication.

Responsibilities

• Build customer profiles using consultative sales to identify financial needs.
• Maintain knowledge of Retail products and offer appropriate solutions.
• Set appointments for periodic financial reviews and cross-sell to existing customers.
• Collaborate with partners to refer customers for holistic solutions.
• Support risk management and follow policy and procedures.

Skills

Sales experience

Financial needs assessment

Communication skills

Professional appearance

Risk awareness

Education

College degree or transferrable skills

Job description

Fifth Third Bank seeks a Retail Personal Banker I to complete a 4-8 week onboarding and certification, rotating through operations and Sales & Service. You will engage in consultative selling, acquire new households, and deepen relationships while handling teller transactions and platform duties.

The role emphasizes risk-aware decisions, ethical conduct, and adherence to bank policies as you progress toward a Retail Personal Banker career path across Financial Centers or Bank Marts.