Personal Banker: Growth & Loyalty Champion

PNC Financial Services Group, Inc.; Madison (AL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical/prescription drug coverage (H)

Dental and vision options

Life insurance

Short and long-term disability

401(k) with PNC match

Educational assistance

Wellness program

Job summary

PNC Financial Services Group, Inc. in Madison, AL seeks a Personal Banker to acquire and deepen the branch customer base through proactive sales and personalized service.

You will manage the customer experience, identify opportunities to improve financial wellbeing, and collaborate with ecosystem partners to grow share of wallet. The role emphasizes proactive sales conversations, outbound/inbound engagement, and educating customers on PNC solutions while delivering a differentiated customer

Qualifications

• Associates degree or equivalent; 3+ years experience preferred.
• No degree required—education/experience combination considered.
• Background checks per regulatory requirements.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Identify opportunities to improve the customer's financial wellbeing.
• Drive proactive sales conversations via outbound and in-branch interactions using a defined sales process.
• Collaborate with ecosystem partners to grow customer share of wallet and loyalty.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

Associates or equivalent degree

Job description

PNC Financial Services Group, Inc. in Madison, AL seeks a Personal Banker to acquire and deepen the branch customer base through proactive sales and personalized service.

You will manage the customer experience, identify opportunities to improve financial wellbeing, and collaborate with ecosystem partners to grow share of wallet. The role emphasizes proactive sales conversations, outbound/inbound engagement, and educating customers on PNC solutions while delivering a differentiated customer