Personal Banker: Grow Customer Wealth & Loyalty

Fairygodboss; Montgomery (AL); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical/prescription coverage

Dental and vision options

Life insurance

Short and long-term disability

401(k) with PNC match

Paid holidays

Vacation days

Job summary

PNC's Montgomery, AL branch seeks a Personal Banker to grow the customer base through proactive sales and service, improving clients' financial wellbeing and loyalty while coordinating with ecosystem partners to increase share of wallet.

You will conduct full client conversations, educate on digital tools, and ensure a compliant, high‑quality experience. Candidates with 3+ years in banking are preferred; no degree is required.

Qualifications

• 3+ years of experience in banking or related roles.
• Strong knowledge of customer service principles and risk awareness.
• Ability to conduct proactive sales conversations and trust-building with clients.

Responsibilities

• Acquires and deepens the branch customer base through proactive sales and service activities.
• Drives proactive sales conversations and elevates client loyalty through a defined process.
• Educates customers on digital tools and options for managing financial transactions.
• Maintains compliance and manages risk within policy guidelines.
• Participates in branch daily operations and supports overall customer experience.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC's Montgomery, AL branch seeks a Personal Banker to grow the customer base through proactive sales and service, improving clients' financial wellbeing and loyalty while coordinating with ecosystem partners to increase share of wallet.

You will conduct full client conversations, educate on digital tools, and ensure a compliant, high‑quality experience. Candidates with 3+ years in banking are preferred; no degree is required.