Personal Banker: Grow Client Wealth & Loyalty

PNC Financial Services Group, Inc.; Wilmette (IL); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

Medical and dental coverage

401(k) with company match

Paid holidays

Job summary

PNC Financial Services Group, Inc. in Louisville, KY seeks a Personal Banker to acquire and deepen the branch customer base through proactive sales and service activities.

You will manage customer experiences, collaborate with ecosystem partners, and educate clients on PNC solutions to grow loyalty and wallet share.

This in-office role emphasizes risk awareness, adherence to policies, and delivering a differentiated customer experience.

Qualifications

• Successful candidates must demonstrate knowledge, skills, and abilities for a role.
• Experience with customer service, sales and risk awareness is preferred.
• Ability to follow policies and procedures to safeguard customers and the bank.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Manage the customer experience by identifying opportunities to improve financial wellbeing.
• Collaborate with ecosystem partners to grow customer wallet share and loyalty.
• Deliver PNC solutions to drive new revenue and client loyalty.
• Engage customers with a defined sales process including outbound calling and lobby engagement.
• Educate customers on options for managing financial transactions using tools and resources.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Prospecting

Digital Awareness

Effective Communications

Managing Multiple Priorities

Retail Lending

Selling

Understanding Customer Needs

Education

No Degree

Job description

PNC Financial Services Group, Inc. in Louisville, KY seeks a Personal Banker to acquire and deepen the branch customer base through proactive sales and service activities.

You will manage customer experiences, collaborate with ecosystem partners, and educate clients on PNC solutions to grow loyalty and wallet share.

This in-office role emphasizes risk awareness, adherence to policies, and delivering a differentiated customer experience.