Personal Banker: Drive Customer Growth and Loyalty

PNC; Montgomery (AL); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Health Savings Account

401(k) with company match

Dental insurance

Paid time off

Job summary

PNC in Montgomery, AL is seeking a Personal Banker to acquire and deepen branch relationships, drive sales, and deliver excellent customer service. You will work within PNC's retail organization, engaging customers, educating them on digital tools, and coordinating with partners to expand share of wallet.

The role emphasizes risk management, adherence to policies, and a customer-focused approach to financial wellbeing. Typically requires an Associate degree and 3+ years of related experience.

Qualifications

• Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties.
• Typically requires 3+ years experience.
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Responsibilities

• Acquires and deepens the branch customer base through proactive sales and service.
• Manages customer experience by identifying opportunities to improve financial wellbeing.
• Collaborates with ecosystem partners to grow share of wallet.
• Drives proactive sales conversations via internal and outbound interactions with a defined sales process.
• Delivers a full PNC conversation to identify suitable solutions.
• Educates customers on options using technology, tools, and resources.
• Manages risk by adhering to policies and procedures.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

Associate degree

Job description

PNC in Montgomery, AL is seeking a Personal Banker to acquire and deepen branch relationships, drive sales, and deliver excellent customer service. You will work within PNC's retail organization, engaging customers, educating them on digital tools, and coordinating with partners to expand share of wallet.

The role emphasizes risk management, adherence to policies, and a customer-focused approach to financial wellbeing. Typically requires an Associate degree and 3+ years of related experience.