Personal Banker - Drive Growth & Customer Loyalty

PNC; Trussville (AL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental & vision

401(k) with match

Paid holidays

Job summary

PNC is hiring a Personal Banker based in Birmingham, AL. You will acquire and deepen the branch customer base, delivering tailored financial solutions and managing the customer experience.

The role emphasizes proactive sales, risk-aware service, and collaboration with ecosystem partners to grow share of wallet and customer loyalty. Candidates typically have 3+ years of experience and an Associates or equivalent degree.

Qualifications

• 3+ years of related banking experience.
• Associates degree or equivalent preferred.
• Strong communication and problem-solving skills.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Drive proactive sales conversations via outbound calls, service-to-sales, teller interactions, and appointments.
• Educate customers on options for managing financial transactions by leveraging technology, tools and resources.
• Create customer loyalty and grow wallet share by delivering a differentiated experience.
• Manage risk by adhering to policies and supporting daily branch operations.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

Associates degree or equivalent

Job description

PNC is hiring a Personal Banker based in Birmingham, AL. You will acquire and deepen the branch customer base, delivering tailored financial solutions and managing the customer experience.

The role emphasizes proactive sales, risk-aware service, and collaboration with ecosystem partners to grow share of wallet and customer loyalty. Candidates typically have 3+ years of experience and an Associates or equivalent degree.