Personal Banker: Grow Relationships & Financial Wellness

PNC; Emmitsburg (MD); On-site; USD 45,000 - 76,000; Full time

Benefits offered by this job

Medical/dental/vision coverage

401(k) with company match

Paid holidays & time off

Job summary

PNC's Personal Banking team in Emmitsburg, MD, is seeking a customer-focused professional to deepen the branch client base and provide financial guidance. Based in the in-office Retail Branch environment, you will engage with customers to understand their needs and offer PNC solutions that support their financial wellbeing.

The role emphasizes proactive sales, service excellence, and collaboration with ecosystem partners to grow share of wallet.

Qualifications

• 3+ years experience in banking or financial services.
• Strong sales and customer service skills.
• Ability to identify opportunities and leverage technology.

Responsibilities

• Acquires and deepens the branch customer base through proactive sales and service activities.
• Drives proactive sales conversations via a defined process and outbound interactions.
• Creates customer loyalty and grows share of wallet through differentiated service.
• Educates customers on managing financial transactions using technology and resources.
• Applies product knowledge to identify and solve customer problems while managing risk.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

Associates or equivalent degree

Job description

PNC's Personal Banking team in Emmitsburg, MD, is seeking a customer-focused professional to deepen the branch client base and provide financial guidance. Based in the in-office Retail Branch environment, you will engage with customers to understand their needs and offer PNC solutions that support their financial wellbeing.

The role emphasizes proactive sales, service excellence, and collaboration with ecosystem partners to grow share of wallet.