Client-Centric Personal Banker | Grow Customer Wealth

PNC Financial Services Group, Inc.; Mount Airy (MD); On-site; USD 45,000 - 76,000; Full time

Benefits offered by this job

Medical coverage

Dental & Vision

Life Insurance

Disability

401(k) match

Pension & stock plans

Dependent care

Back-up care

Education assistance

Wellness program

Job summary

PNC Financial Services Group, Inc. in Mount Airy, MD is seeking a Personal Banker to acquire and deepen branch-based customer relationships, drive referrals, and deliver tailored financial solutions.

You will engage with customers to understand goals and navigate products to improve their financial wellbeing. This in-office role emphasizes a customer-first approach, compliance and risk awareness, and teamwork with branch colleagues.

Qualifications

• Roles typically require an Associates degree or equivalent plus related experience or product knowledge.
• No Degree is listed as the stated education option for this role.

Responsibilities

• Acquire and deepen the branch customer base with proactive sales and service activities.
• Manage customer experience and identify opportunities to improve financial wellbeing.
• Collaborate with ecosystem partners to grow customer share of wallet and loyalty.
• Deliver full PNC conversations to identify suitable solutions for customers.
• Educate customers on managing financial transactions using technology and tools.
• Adhere to policies, manage risk, and participate in daily branch operations.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Banking Products

Digital Awareness

Effective Communications

Managing Multiple Priorities

Matrix Management

Problem Solving

Prospecting

Retail Lending

Selling

Understanding Customer Needs

Education

Associates or equivalent degree

No Degree

Job description

PNC Financial Services Group, Inc. in Mount Airy, MD is seeking a Personal Banker to acquire and deepen branch-based customer relationships, drive referrals, and deliver tailored financial solutions.

You will engage with customers to understand goals and navigate products to improve their financial wellbeing. This in-office role emphasizes a customer-first approach, compliance and risk awareness, and teamwork with branch colleagues.