Client-First Personal Banker | Grow Relationships & Revenue

PNC Financial Services Group, Inc.; Bethesda (MD); On-site; USD 50,000 - 83,000; Full time

Benefits offered by this job

Medical coverage

401(k) with match

Paid holidays & vacation

Job summary

PNC—based in Bethesda, MD—seeks a Personal Banker to grow the branch customer base through proactive sales and excellent service. You will manage the customer experience, identify opportunities for financial wellbeing, and collaborate with partners to expand share of wallet.

The role emphasizes risk-aware operations, adherence to policies, and daily branch support, with in-office expectations and incentive-based pay potential.

Qualifications

• 3+ years experience in banking or financial services.
• Associates degree or equivalent required.
• Strong customer service and sales skills.
• Ability to learn and use banking technology and tools.

Responsibilities

• Acquires and deepens the branch customer base through proactive sales and service activities.
• Manages the customer experience and identifies opportunities to improve financial wellbeing.
• Drives sales conversations and positions PNC solutions to drive revenue and loyalty.
• Educates customers on options for managing financial transactions using technology and tools.
• Adheres to policies, manages risk, and supports branch daily operations.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

Associates degree or equivalent

Job description

PNC—based in Bethesda, MD—seeks a Personal Banker to grow the branch customer base through proactive sales and excellent service. You will manage the customer experience, identify opportunities for financial wellbeing, and collaborate with partners to expand share of wallet.

The role emphasizes risk-aware operations, adherence to policies, and daily branch support, with in-office expectations and incentive-based pay potential.