Personal Banker: Grow Relationships & Revenue (In-Office Indy)

PNC; Indiana; On-site; USD 42,000 - 56,000; Full time

Job summary

PNC is seeking a Personal Banker for the Indianapolis, IN area. You will build relationships with branch customers, identify opportunities to improve their financial wellbeing, and drive sales of PNC products through proactive conversations and service excellence.

You will engage with customers in the lobby and via outbound approaches, working with partners to expand client relationships while ensuring strong risk controls and adherence to bank policies.

Qualifications

• Typically requires 3+ years of experience in retail banking or related financial services.
• Experience building trust and growing customer relationships is preferred.
• Strong knowledge of banking products and customer-facing processes.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Manage customer experience and identify opportunities to improve financial wellbeing.
• Collaborate with ecosystem partners to grow customer share of wallet and loyalty.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Banking Products

Digital Awareness

Effective Communications

Managing Priorities

Matrix Management

Problem Solving

Prospecting

Retail Lending

Selling

Understanding Customer Needs

Education

No Degree

Job description

PNC is seeking a Personal Banker for the Indianapolis, IN area. You will build relationships with branch customers, identify opportunities to improve their financial wellbeing, and drive sales of PNC products through proactive conversations and service excellence.

You will engage with customers in the lobby and via outbound approaches, working with partners to expand client relationships while ensuring strong risk controls and adherence to bank policies.