Personal Banker: Grow Relationships & Client Wealth

PNC; Columbus (OH); On-site; USD 41,000 - 69,000; Full time

Benefits offered by this job

Health benefits

401(k) with match

Pension plan

Stock purchase plan

Parental leave

Educational assistance

Wellness program

Job summary

PNC is seeking a Personal Banker in Columbus, OH at the Grandview Branch to build trust and help customers improve their financial wellbeing through proactive advisory and product solutions. The role emphasizes in-office collaboration and customer-centric service.

You will engage clients in walk-ins and outreach, deepen relationships, educate on digital tools, and comply with risk and policy frameworks while supporting daily branch operations.

Qualifications

• Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties.
• Typically requires 3+ years experience.
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Drives proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement.
• Creates customer loyalty and grows customer share of wallet through a differentiated customer experience.
• Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
• Manages risk through adherence to all policies and procedures, demonstrating sound judgment within established limits.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Proactive Sales

Education

Associates or equivalent degree

Job description

PNC is seeking a Personal Banker in Columbus, OH at the Grandview Branch to build trust and help customers improve their financial wellbeing through proactive advisory and product solutions. The role emphasizes in-office collaboration and customer-centric service.

You will engage clients in walk-ins and outreach, deepen relationships, educate on digital tools, and comply with risk and policy frameworks while supporting daily branch operations.