Personal Banker - Grow Relationships & Customer Wealth

PNC Financial Services Group, Inc.; Crawfordsville (IN); Sur place; USD 36 000 - 48 000; Plein temps

Avantages offerts par ce poste

Medical/prescription drug coverage (H

Dental and vision options

401(k) with PNC match

Résumé du poste

PNC Financial Services Group, Inc. in Crawfordsville, IN is seeking a Personal Banker to deepen branch customer relationships and drive proactive sales while delivering tailored financial solutions.

You will engage customers in the lobby, educate them on banking options, and collaborate with ecosystem partners to grow share of wallet, ensuring compliance with policies and risk controls.

Qualifications

• Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties.
• Typically requires 3+ years experience.
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Responsabilités

• Acquires and deepens the branch customer base through a variety of proactive sales and service activities. Manages the customer experience by identifying opportunities to improve the customer's financial wellbeing.
• Drives proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement.
• Creates customer loyalty and grows customer share of wallet through a differentiated customer experience. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.
• Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty.
• Manages risk through adherence to all policies and procedures, demonstrating sound judgment within established limits.

Connaissances

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Formation

No Degree

Description du poste

PNC Financial Services Group, Inc. in Crawfordsville, IN is seeking a Personal Banker to deepen branch customer relationships and drive proactive sales while delivering tailored financial solutions.

You will engage customers in the lobby, educate them on banking options, and collaborate with ecosystem partners to grow share of wallet, ensuring compliance with policies and risk controls.