Personal Banker: Grow Client Relationships & Wealth

Fairygodboss; Berlin (MD); On-site; USD 41,000 - 69,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Paid time off & holidays

Disability protection

Job summary

PNC is seeking a Personal Banker in Berlin, MD to grow the customer base and deliver a differentiated banking experience at the Ocean Pines Branch. The role emphasizes proactive sales, strong knowledge of banking products, and adherence to risk controls.

The position requires 3+ years in banking or customer service, with an Associates degree or equivalent and no visa sponsorship. In-office role with comprehensive benefits and incentive-based pay.

Qualifications

• Associates or equivalent degree preferred; related experience considered.
• 3+ years of experience in retail banking or customer service.
• Strong knowledge of banking products and risk awareness.
• Certifications not required; no degree specification beyond above.

Responsibilities

• Acquires and deepens the branch customer base through proactive sales and service activities.
• Drives proactive sales conversations via internal and outbound interactions using a defined sales process.
• Creates customer loyalty and grows share of wallet by delivering a differentiated experience.
• Educates customers on managing financial transactions using technology, tools, and resources.
• Applies product and procedural knowledge to identify and solve customer problems.
• Manages risk by adhering to policies and procedures and supporting branch operations.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

Associates degree or equivalent

Job description

PNC is seeking a Personal Banker in Berlin, MD to grow the customer base and deliver a differentiated banking experience at the Ocean Pines Branch. The role emphasizes proactive sales, strong knowledge of banking products, and adherence to risk controls.

The position requires 3+ years in banking or customer service, with an Associates degree or equivalent and no visa sponsorship. In-office role with comprehensive benefits and incentive-based pay.