Personal Banker: Grow Customer Wealth & Loyalty

PNC; Owings Mills (MD); On-site; USD 45,000 - 76,000; Full time

Benefits offered by this job

Medical and prescription coverage

Dental & Vision

401(k) with company match

Paid time off

Job summary

PNC is seeking a Personal Banker in Owings Mills, Maryland to actively acquire and deepen the branch customer base while delivering exceptional service and financial guidance. You will work with ecosystem partners to grow wallet share and drive revenue through a structured sales process.

The role emphasizes risk awareness, adherence to policies, and participation in daily branch operations in an in-office setting.

Qualifications

• 3+ years of experience typically required
• Associates or equivalent degree preferred or required
• No Degree as per education section

Responsibilities

• Acquires and deepens the branch customer base through proactive sales and service activities.
• Drives proactive sales conversations with a defined sales process.
• Creates customer loyalty and grows share of wallet through differentiated experiences.
• Educates customers on options for managing financial transactions leveraging technology.
• Manages risk by adhering to policies and procedures and assisting in branch operations.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Banking Products

Digital Awareness

Effective Communications

Managing Multiple Priorities

Problem Solving

Retail Lending

Selling

Understanding Customer Needs

Education

Associates or equivalent degree

No Degree

Job description

PNC is seeking a Personal Banker in Owings Mills, Maryland to actively acquire and deepen the branch customer base while delivering exceptional service and financial guidance. You will work with ecosystem partners to grow wallet share and drive revenue through a structured sales process.

The role emphasizes risk awareness, adherence to policies, and participation in daily branch operations in an in-office setting.