Branch Personal Banker: Grow Relationships & Revenue

PNC; Berlin (MD); On-site; USD 41,250 - 68,750; Full time

Benefits offered by this job

Health coverage

Dental & Vision

Life Insurance

401(k) with match

Paid time off

Job summary

PNC is seeking a Personal Banker in Berlin, MD at the Ocean Pines Branch. You will grow the branch's customer base, engage customers with proactive sales, and deliver comprehensive financial solutions.

The role emphasizes customer loyalty, collaboration with partners, and adherence to policies to manage risk while delivering excellent service. Requires an associate degree or equivalent with 3+ years of related experience.

Qualifications

• Associate degree or equivalent plus 3+ years of related experience; military service may be considered.
• No specific certifications or licenses required for this position.

Responsibilities

• Acquire and deepen the branch customer base through sales and service activities.
• Collaborate with ecosystem partners to grow customer share of wallet and drive new revenue.
• Drive proactive sales through outbound calls, service-to-sales, teller interactions and lobby engagement.
• Deliver a complete PNC conversation to identify suitable solutions for customers.
• Create loyalty and expand wallet share through differentiated customer experiences.
• Apply product knowledge to identify and solve customer problems and manage risk by following policies.

Skills

Accountability

Banking

Client Loyalty

Customer Experience (CX)

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

Associate degree or equivalent

Job description

PNC is seeking a Personal Banker in Berlin, MD at the Ocean Pines Branch. You will grow the branch's customer base, engage customers with proactive sales, and deliver comprehensive financial solutions.

The role emphasizes customer loyalty, collaboration with partners, and adherence to policies to manage risk while delivering excellent service. Requires an associate degree or equivalent with 3+ years of related experience.