Personal Banker: Grow Customer Wealth & Loyalty

PNC; Oxon Hill (MD); Sur place; USD 50 000 - 83 000; Plein temps

Avantages offerts par ce poste

Medical coverage

401(k) with PNC match

Pension and stock purchase plans

Educational assistance

Résumé du poste

PNC is seeking a Personal Banker based in Oxon Hill, Maryland to deliver a differentiated customer experience in our in-office Retail Bank. You will work with customers to understand financial needs and present PNC solutions to help them reach their goals.

Successful candidates typically bring strong customer service, sales acumen, and knowledge of banking products; familiarity with digital tools; and a commitment to risk controls and compliance while building lasting relationships.

Qualifications

• Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
• Education includes No Degree and related background in banking or customer service.
• A combination of education and experience may be considered in lieu of a degree.

Responsabilités

• Acquires and deepens the branch customer base through proactive sales and service activities.
• Manages the customer experience by identifying opportunities to improve financial wellbeing.
• Collaborates with ecosystem partners to grow share of wallet and loyalty.
• Delivers a full PNC conversation to identify appropriate solutions and leverage partnerships.
• Performs lobby engagement to connect with customers and position PNC products to meet needs.

Connaissances

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Digital Awareness

Effective Communications

Managing Multiple Priorities

Retail Lending

Understanding Customer Needs

Formation

No Degree

Description du poste

PNC is seeking a Personal Banker based in Oxon Hill, Maryland to deliver a differentiated customer experience in our in-office Retail Bank. You will work with customers to understand financial needs and present PNC solutions to help them reach their goals.

Successful candidates typically bring strong customer service, sales acumen, and knowledge of banking products; familiarity with digital tools; and a commitment to risk controls and compliance while building lasting relationships.