Personal Banker: Elevate Customer Wealth & Loyalty

PNC Financial Services Group, Inc.

Epperson (KY)

On-site

USD 38,000 - 60,000

Full time

14 days+

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Benefits offered by this job

Medical/Dental/Vision coverage

401(k) with company match

Paid time off

Job summary

PNC Financial Services Group, Inc. is seeking a Personal Banker to join our Retail Branch team in Wesley Chapel, FL. The role focuses on acquiring and deepening customer relationships through proactive sales and top-notch service.

You will engage with customers to understand needs, present PNC solutions, and guide them to using digital tools. Expect collaboration with ecosystem partners, ongoing service to sales progression, and active participation in branch operations.

Qualifications

Associates degree or equivalent experience; typically 3+ years of related experience.
Ability to work in an in-office retail banking environment with adherence to policies and procedures.
Background checks required per Consumer Financial Protection regulations.

Responsibilities

Acquire and deepen the branch customer base through proactive sales and service activities.
Manage the customer experience to improve financial wellbeing.
Collaborate with ecosystem partners to grow share of wallet and drive revenue.
Deliver comprehensive PNC conversations to identify suitable solutions for customers.
Educate customers on using technology and tools for financial transactions.
Support branch daily operations and maintain accurate procedures.
Identify and mitigate risks while ensuring compliance and customer satisfaction.