Personal Banker: Elevate Customer Wealth & Loyalty

PNC Financial Services Group, Inc.; Cleveland (OH); On-site; USD 41,000 - 69,000; Full time

Job summary

PNC Financial Services Group, Inc. is seeking a Personal Banker in Cleveland, OH to acquire and deepen the branch customer base through proactive sales and service activities.

You will manage the customer experience, identify opportunities to improve financial wellbeing, and collaborate with ecosystem partners to grow the customer’s share of wallet. The role emphasizes delivering a full PNC conversation to identify suitable solutions, promoting loyalty, and adhering to risk and operational

Qualifications

• Associates or equivalent degree required; related experience may be considered.
• Typically 3+ years of experience in a related role.
• Background checks as required by CFPB regulations.

Responsibilities

• Acquires and deepens the branch customer base through proactive sales and service activities.
• Manages the customer experience by identifying opportunities to improve financial wellbeing.
• Collaborates with ecosystem partners to grow customer’s share of wallet.

Skills

Accountability

Banking

Customer Service

Client Loyalty

Customer Experience

Prospecting

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

Associate’s or equivalent degree

Job description

PNC Financial Services Group, Inc. is seeking a Personal Banker in Cleveland, OH to acquire and deepen the branch customer base through proactive sales and service activities.

You will manage the customer experience, identify opportunities to improve financial wellbeing, and collaborate with ecosystem partners to grow the customer’s share of wallet. The role emphasizes delivering a full PNC conversation to identify suitable solutions, promoting loyalty, and adhering to risk and operational