Personal Banker: Build Financial Wellness & Loyal Clients

PNC Financial Services Group, Inc.; Palm Harbor (FL); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

401(k) with PNC match

Pension and stock purchase plans

Educational assistance

Backup child/elder care

Health, dental, vision options

Job summary

PNC Financial Services Group, Inc. is seeking a Personal Banker in Palm Harbor, FL to grow the branch customer base through proactive sales and trusted financial guidance.

You will manage the client experience, identify opportunities for financial wellbeing, and collaborate with ecosystem partners to expand share of wallet. Engage customers in a full PNC conversation, leveraging technology to meet their needs while maintaining risk controls and operational standards.

Qualifications

• Roles at this level typically require an Associate's or equivalent degree as well as related experience or product knowledge to accomplish primary duties.
• Typically requires 3+ years experience.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Manage the customer experience by identifying opportunities to improve the customer's financial wellbeing.
• Collaborate with ecosystem partners to grow customer's share of wallet.
• Position PNC solutions to drive new revenue and customer loyalty.
• Drive proactive sales conversations through internal and outbound interactions with a defined sales process.
• Educate customers on options for managing financial transactions leveraging technology, tools and resources.
• Participate in branch daily operations to ensure efficiency and accuracy.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Banking Products

Digital Awareness

Effective Communications

Managing Multiple Priorities

Matrix Management

Problem Solving

Prospecting

Retail Lending

Selling

Understanding Customer Needs

Education

No Degree

Job description

PNC Financial Services Group, Inc. is seeking a Personal Banker in Palm Harbor, FL to grow the branch customer base through proactive sales and trusted financial guidance.

You will manage the client experience, identify opportunities for financial wellbeing, and collaborate with ecosystem partners to expand share of wallet. Engage customers in a full PNC conversation, leveraging technology to meet their needs while maintaining risk controls and operational standards.