Personal Banker: Build Wealth & Customer Loyalty

PNC Financial Services Group, Inc.; Milwaukee (WI); On-site; USD 36,000 - 48,000; Full time

Job summary

PNC Financial Services Group, Inc. in Milwaukee, WI is seeking a Personal Banker to acquire and deepen the branch customer base, delivering proactive sales and service to help customers improve their financial wellbeing.

The role involves collaborating with ecosystem partners, driving conversations to present PNC solutions, managing lobby engagement, and educating customers on digital tools while maintaining risk and branch operations.

Qualifications

• Prioritizes customer service and relationship-building.
• Ability to explain financial products clearly.
• Comfort with handling transactions and balancing cash.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Manage the customer experience to improve financial wellbeing and loyalty.
• Collaborate with ecosystem partners to grow customer share of wallet.
• Drives proactive sales conversations through outbound interactions and lobby engagement.
• Educates customers on options and digital tools to transact securely.

Skills

Customer Service

Sales Skills

Cash Handling

Job description

PNC Financial Services Group, Inc. in Milwaukee, WI is seeking a Personal Banker to acquire and deepen the branch customer base, delivering proactive sales and service to help customers improve their financial wellbeing.

The role involves collaborating with ecosystem partners, driving conversations to present PNC solutions, managing lobby engagement, and educating customers on digital tools while maintaining risk and branch operations.