Personal Banker: Elevate Customer Finance & Loyalty

PNC Financial Services Group, Inc.; Pittsburgh (Allegheny County); On-site; USD 36,000 - 52,000; Full time

Job summary

PNC Financial Services Group, Inc. is seeking a Personal Banker based in Pittsburgh, PA at the Mount Washington branch. You will acquire and deepen the branch customer base, drive loyalty, and educate clients on managing finances with PNC tools and digital options.

The role emphasizes a customer-focused, risk-aware sales approach, collaboration with ecosystem partners, and adherence to policies. In-office position with comprehensive benefits and growth opportunities.

Qualifications

• Associates or equivalent degree and related experience; 3+ years preferred.
• In lieu of a degree, a comparable combination of education, certs, and experience may be considered.
• Adherence to policy and risk management expectations.

Responsibilities

• Acquires and deepens the branch customer base through proactive sales and service activities.
• Manages the customer experience by improving the customer's financial wellbeing.
• Collaborates with ecosystem partners to grow customer's share of wallet.
• Delivers a full PNC conversation with every client interaction to identify appropriate solutions.

Skills

Accountability

Banking

Client Loyalty

Customer Service

Identifying Opportunities

Technology Use

Proactive Sales

Banking Products

Digital Awareness

Effective Communications

Managing Priorities

Matrix Management

Problem Solving

Prospecting

Retail Lending

Selling

Understanding Customer Needs

Education

No Degree

Job description

PNC Financial Services Group, Inc. is seeking a Personal Banker based in Pittsburgh, PA at the Mount Washington branch. You will acquire and deepen the branch customer base, drive loyalty, and educate clients on managing finances with PNC tools and digital options.

The role emphasizes a customer-focused, risk-aware sales approach, collaboration with ecosystem partners, and adherence to policies. In-office position with comprehensive benefits and growth opportunities.