Personal Banker: Elevate Clients' Financial Health

PNC; Washington (District of Columbia); Presencial; USD 50 000 - 83 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical coverage

Dental & vision

401(k) with match

Pension plan

Stock purchase plan

Educational assistance

Wellness program

Paid time off

Resumo da oferta

PNC is seeking a Personal Banker in Washington, DC to build and deepen customer relationships through proactive sales and service excellence. The role focuses on delivering tailored financial solutions, leveraging the bank's ecosystem, and enhancing the customer experience in a busy retail branch.

The position requires handling client inquiries, promoting PNC products, and maintaining strong adherence to risk and operational standards while contributing to daily branch activities and a positive

Qualificações

• Successful candidates must demonstrate knowledge, skills, and abilities for the role.
• Experience and customer-focused approach aligned with bank policies.
• Ability to manage risk and adhere to enterprise guidelines.

Responsabilidades

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Drive proactive sales conversations via internal and outbound interactions using a defined sales process.
• Create customer loyalty and grow wallet share by delivering a differentiated customer experience.
• Educate customers on options for managing financial transactions via technology and tools.
• Follow policies, manage risk, and contribute to daily branch operations efficiently.

Conhecimentos

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Formação académica

No Degree

Descrição da oferta de emprego

PNC is seeking a Personal Banker in Washington, DC to build and deepen customer relationships through proactive sales and service excellence. The role focuses on delivering tailored financial solutions, leveraging the bank's ecosystem, and enhancing the customer experience in a busy retail branch.

The position requires handling client inquiries, promoting PNC products, and maintaining strong adherence to risk and operational standards while contributing to daily branch activities and a positive