Customer-Driven Personal Banker - Branch Sales Pro

PNC; Washington (Washington County); On-site; USD 45,000 - 65,000; Full time

Job summary

PNC is seeking a Personal Banker for the Washington North branch in Washington, PA. You will acquire and deepen the branch customer base, drive proactive sales, and deliver a full PNC conversation with every client interaction to identify solutions.

You will educate customers on digital tools, partner with ecosystem partners, and maintain risk controls while contributing to daily branch operations. The role emphasizes personalized financial guidance and wallet-share growth.

Qualifications

• Typically requires 3+ years of experience.
• Associates degree or equivalent is preferred.
• No required certifications or licenses.

Responsibilities

• Acquires and deepens the branch customer base through proactive sales and service activities to grow wallet share.
• Drives proactive sales conversations through a defined sales process including outbound calls and lobby engagement.
• Creates customer loyalty and grows wallet share through a differentiated customer experience.
• Educates customers on options for managing financial transactions using technology, tools and resources.
• Manages risk by adhering to policies and procedures and participates in daily branch operations.

Skills

Accountability

Banking

Client Loyalty

Customer Experience (CX)

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

Associates or equivalent degree

No Degree

Job description

PNC is seeking a Personal Banker for the Washington North branch in Washington, PA. You will acquire and deepen the branch customer base, drive proactive sales, and deliver a full PNC conversation with every client interaction to identify solutions.

You will educate customers on digital tools, partner with ecosystem partners, and maintain risk controls while contributing to daily branch operations. The role emphasizes personalized financial guidance and wallet-share growth.