Personal Banker: Drive Customer Growth & Loyalty

PNC Financial Services Group; Modesto (CA); On-site; USD 45,000 - 76,000; Full time

Benefits offered by this job

Health benefits

401(k) with PNC match

Paid time off

Job summary

PNC in Modesto, CA is seeking a Personal Banker to acquire and deepen the branch customer base, drive proactive sales, and deliver a differentiated customer experience. The role emphasizes financial well-being, risk management, and leveraging technology to position PNC solutions during client interactions.

Preferred Spanish language abilities and about 3+ years of banking experience are noted. The position is in-office with comprehensive benefits and an incentive program based on performance.

Qualifications

• Associates degree or equivalent required.
• 3+ years experience in retail banking or financial services.
• Spanish speaking preferred.
• Background checks as required by CFPB regulations.

Responsibilities

• Acquires and deepens the branch customer base through proactive sales and service activities.
• Delivers a full PNC conversation with every client interaction to identify appropriate PNC solutions.
• Educates customers on options for managing financial transactions leveraging technology and resources.
• Applies product knowledge to identify, mitigate and solve customer problems to drive loyalty.
• Manages risk by adhering to policies and procedures and supporting branch operations.

Skills

Banking

Customer Service

Client Loyalty

Proactive Sales

Identifying Opportunities

Customer Experience (CX)

Leveraging Technology

Accountability

Education

Associates degree or equivalent

Job description

PNC in Modesto, CA is seeking a Personal Banker to acquire and deepen the branch customer base, drive proactive sales, and deliver a differentiated customer experience. The role emphasizes financial well-being, risk management, and leveraging technology to position PNC solutions during client interactions.

Preferred Spanish language abilities and about 3+ years of banking experience are noted. The position is in-office with comprehensive benefits and an incentive program based on performance.