Personal Banker: Branch Banking & Customer Growth

PNC; Lodi (CA); On-site; USD 45,000 - 76,000; Full time

Benefits offered by this job

Medical/dental/vision coverage

401(k) with PNC match

Paid holidays & vacation

Job summary

PNC in Lodi, CA is seeking a Personal Banker to build and deepen the branch customer base through proactive sales and service activities. The role focuses on delivering a differentiated customer experience, identifying opportunities to improve customers' financial wellbeing, and collaborating with ecosystem partners to grow client relationships.

You will participate in lobby engagement, educate customers on digital tools, and advance PNC solutions while adhering to risk policies.

Qualifications

• Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
• Typically requires 3+ years experience in banking or financial services.
• Education may be substituted with relevant certifications or military experience.

Responsibilities

• Acquire and deepen branch customer base through proactive sales and service activities.
• Manage customer experience by improving financial wellbeing.
• Collaborate with ecosystem partners to grow share of wallet and loyalty.
• Educate customers on PNС products and digital tools while adhering to policies.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Digital Awareness

Effective Communications

Managing Multiple Priorities

Retail Lending

Selling

Understanding Customer Needs

Education

Associates degree

No Degree

Tools

Job description

PNC in Lodi, CA is seeking a Personal Banker to build and deepen the branch customer base through proactive sales and service activities. The role focuses on delivering a differentiated customer experience, identifying opportunities to improve customers' financial wellbeing, and collaborating with ecosystem partners to grow client relationships.

You will participate in lobby engagement, educate customers on digital tools, and advance PNC solutions while adhering to risk policies.