Customer-Centric Personal Banker & Advisor

PNC; Turlock (CA); On-site; USD 45,000 - 76,000; Full time

Job summary

PNC is seeking a Personal Banker to join our Retail organization in a California branch, based on-site. The role emphasizes proactive sales, customer service, and collaboration with ecosystem partners to expand wallet share and strengthen customer loyalty.

The position requires an associates or equivalent degree with about 3+ years of related experience; bilingual Spanish is preferred. The role includes a base salary with incentive eligibility and comprehensive benefits.

Qualifications

• Associates or equivalent degree preferred; 3+ years of related experience required.
• Spanish speaking is preferred; strong communication in English and Spanish is beneficial.
• Knowledge of banking products and customer service excellence is expected.

Responsibilities

• Acquire and deepen branch customer base through proactive sales and service activities.
• Manage customer experience by improving financial wellbeing and loyalty.
• Drive sales conversations and present PNC solutions to meet customer needs; collaborate with ecosystem partners.

Skills

Proactive Sales

Customer Service

Customer Experience

Accountability

Identifying Opportunities

Leveraging Technology

Spanish Speaking

Banking

Client Loyalty

Effective Communications

Managing Priorities

Problem Solving

Retail Lending

Selling

Understanding Customer Needs

Education

Associates or equivalent degree

No Degree

Job description

PNC is seeking a Personal Banker to join our Retail organization in a California branch, based on-site. The role emphasizes proactive sales, customer service, and collaboration with ecosystem partners to expand wallet share and strengthen customer loyalty.

The position requires an associates or equivalent degree with about 3+ years of related experience; bilingual Spanish is preferred. The role includes a base salary with incentive eligibility and comprehensive benefits.