Modesto Personal Banker — Customer Growth & Service

PNC; Modesto (CA); On-site; USD 40,000 - 52,000; Full time

Job summary

PNC is seeking a Personal Banker based in Modesto, CA, to acquire and deepen the branch customer base, deliver proactive sales and service, and educate customers on financial tools and technology. You will work within PNC's Retail Banking division to build loyalty and provide tailored solutions that meet customer needs.

Ideal candidates have strong banking knowledge, 3+ years of experience, and a customer-centric mindset.

Qualifications

• Proven ability to acquire and deepen branch customer base.
• Drive and maintain customer loyalty through proactive engagement and education.
• Collaborate with ecosystem partners to grow share of wallet and revenue.
• Identify opportunities to present suitable PNC products to customers.

Responsibilities

• Acquires and deepens the branch customer base through proactive sales and service activities.
• Drives proactive sales conversations with a defined sales process including outbound calling and lobby engagement.
• Creates customer loyalty and grows customer share of wallet through differentiated customer experience.
• Educates customers on managing financial transactions by leveraging technology and resources.
• Manages risk and adheres to policies to protect customers and the bank.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Opportunity Identification

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC is seeking a Personal Banker based in Modesto, CA, to acquire and deepen the branch customer base, deliver proactive sales and service, and educate customers on financial tools and technology. You will work within PNC's Retail Banking division to build loyalty and provide tailored solutions that meet customer needs.

Ideal candidates have strong banking knowledge, 3+ years of experience, and a customer-centric mindset.