Personal Banker: Grow Customer Wealth & Loyalty

PNC; DeWitt (MI); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical and prescription coverage

Dental and vision options

Life insurance

Disability protection

401(k) with company match

Job summary

PNC in Dewitt, MI is seeking a Personal Banker to build relationships and provide tailored financial guidance at the Dewitt Branch. The role focuses on proactive sales, delivering excellent customer service, and expanding the bank’s share of wallet through collaboration with partners.

Responsibilities include client engagement, risk-aware operations, and leveraging technology to improve customer experiences.

Qualifications

• Requires knowledge of banking products and services to advise customers.
• Strong customer service skills with a focus on relationship building.
• Ability to identify opportunities and drive branch revenue while maintaining compliance.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Drive proactive sales conversations and elevate client loyalty through a defined sales process.
• Educate customers on options for managing financial transactions using technology and resources.
• Apply product knowledge to identify and solve customer problems and protect the branch from risk.
• Participate in daily branch operations and ensure accuracy and efficiency.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

Associates or equivalent degree

Job description

PNC in Dewitt, MI is seeking a Personal Banker to build relationships and provide tailored financial guidance at the Dewitt Branch. The role focuses on proactive sales, delivering excellent customer service, and expanding the bank’s share of wallet through collaboration with partners.

Responsibilities include client engagement, risk-aware operations, and leveraging technology to improve customer experiences.