Personal Banker — Elevate Customers' Financial Wellness

PNC Financial Services Group, Inc.; Ludington (MI); In loco; USD 40.000 - 55.000; Tempo pieno

Descrizione del lavoro

PNC is seeking a Personal Banker at the Ludington branch in Michigan to help deepen customer relationships and deliver financial solutions. You will engage customers through proactive sales and service actions, guiding them to PNC products and services that best meet their needs.

As a core part of the branch team, you will educate customers on digital tools, manage risk, and collaborate with partners to enhance the customer experience and loyalty in an in-office environment.

Competenze

• Typically requires 3+ years of related experience in banking or customer service.
• In lieu of a degree, a combination of education, certifications, and experience may be considered.
• Familiarity with bank products and sales processes.

Mansioni

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Drive proactive sales conversations using a defined process and lobby engagement.
• Educate customers on managing financial transactions using technology, tools and resources.
• Identify opportunities to improve the customer's financial wellbeing and loyalty.
• Ensure risk controls and adherence to policies in daily branch operations.

Conoscenze

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Formazione

No Degree

Descrizione del lavoro

PNC is seeking a Personal Banker at the Ludington branch in Michigan to help deepen customer relationships and deliver financial solutions. You will engage customers through proactive sales and service actions, guiding them to PNC products and services that best meet their needs.

As a core part of the branch team, you will educate customers on digital tools, manage risk, and collaborate with partners to enhance the customer experience and loyalty in an in-office environment.