Personal Banker: Build Customer Wealth & Loyalty

PNC; Fraser (MI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

401(k) with PNC match

Paid time off

Job summary

PNC is seeking a Personal Banker based at the Fraser, MI Groesbeck/Masonic Branch. The role focuses on acquiring and deepening the branch customer base, driving proactive sales, and delivering a differentiated customer experience to grow wallet share.

You will collaborate with ecosystem partners, educate clients on PNC solutions, and help manage risk while supporting daily branch operations in an in-office environment.

Qualifications

• 3+ years of experience in banking or financial services preferred.
• Associates degree or equivalent may be considered.
• No specific licensing required for this role, per job posting.

Responsibilities

• Acquires and deepens the branch customer base through proactive sales and service activities.
• Manages the customer experience by identifying opportunities to improve customers' financial wellbeing.
• Collaborates with ecosystem partners to grow customer share of wallet and revenue.
• Delivers a full PNC conversation with every client interaction to identify suitable solutions.
• Maintains risk awareness and adheres to policies and procedures in daily branch operations.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

Associates degree or equivalent

Job description

PNC is seeking a Personal Banker based at the Fraser, MI Groesbeck/Masonic Branch. The role focuses on acquiring and deepening the branch customer base, driving proactive sales, and delivering a differentiated customer experience to grow wallet share.

You will collaborate with ecosystem partners, educate clients on PNC solutions, and help manage risk while supporting daily branch operations in an in-office environment.