Personal Banker: Elevate Customer Experience & Growth

PNC; Berkley (MI); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

Health benefits

401(k) with match

Paid holidays

Paid time off

Job summary

PNC's Berkley Branch in Michigan is seeking a Personal Banker to expand and deepen the branch's customer base while helping clients improve their financial wellbeing. You will engage customers through proactive conversations, leveraging PNC solutions and ecosystem partners to grow relationships and share of wallet.

The role is in-office at Berkley, MI with a focus on delivering exceptional service, managing risk in daily operations, and collaborating with colleagues and leadership to meet

Qualifications

• Associates or equivalent degree preferred, or commensurate experience.
• Typically requires 3+ years experience in banking or related field.
• In lieu of a degree, a combination of education, certifications and experience may be considered.

Responsibilities

• Acquires and deepens the branch customer base through proactive sales and service activities.
• Drives proactive sales conversations with a defined sales process to identify PNC solutions.
• Creates customer loyalty by delivering a differentiated customer experience and leveraging technology.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC's Berkley Branch in Michigan is seeking a Personal Banker to expand and deepen the branch's customer base while helping clients improve their financial wellbeing. You will engage customers through proactive conversations, leveraging PNC solutions and ecosystem partners to grow relationships and share of wallet.

The role is in-office at Berkley, MI with a focus on delivering exceptional service, managing risk in daily operations, and collaborating with colleagues and leadership to meet