Personal Banker: Drive Customer Growth & Loyalty

PNC Financial Services Group, Inc.; Charleston (SC); On-site; USD 42,000 - 58,000; Full time

Job summary

PNC in Charleston, SC is seeking a Service-focused Personal Banker to help customers manage finances and grow relationships. Based in-office, you will drive sales, deliver exceptional service, and work with partners to enhance customer loyalty while following risk controls.

Role emphasizes customer-centric banking, use of digital tools, and adherence to policies to ensure secure, efficient branch operations.

Qualifications

• Associates or equivalent degree required.
• 3+ years experience typically required.
• In lieu of a degree, a combination of education, certification and experience may be considered.

Responsibilities

• Acquires and deepens branch customer base through proactive sales and service activities.
• Manages customer experience and identifies opportunities to improve financial wellbeing.
• Collaborates with ecosystem partners to grow customer share of wallet and loyalty.
• Delivers PNC solutions to drive revenue and customer loyalty.
• Educates customers on managing financial transactions using technology and resources.

Skills

Banking

Customer Service

Proactive Sales

Client Loyalty

Customer Experience

Identifying Opportunities

Leveraging Technology

Education

Associates or equivalent degree

Job description

PNC in Charleston, SC is seeking a Service-focused Personal Banker to help customers manage finances and grow relationships. Based in-office, you will drive sales, deliver exceptional service, and work with partners to enhance customer loyalty while following risk controls.

Role emphasizes customer-centric banking, use of digital tools, and adherence to policies to ensure secure, efficient branch operations.