Personal Banker - Drive Customer Loyalty & Banking Solutions

PNC; Missouri; On-site; USD 38,000 - 55,000; Full time

Benefits offered by this job

Medical coverage (HSA)

Dental and vision

Life insurance (employee & spouse)

Disability protection

401(k) with match

Dependent care reimbursement

Wellness program

Paid holidays

Vacation days

Job summary

PNC has an opening for a Personal Banker in St Charles, MO. Based in our in-office team, the role focuses on acquiring and deepening branch customers through proactive sales and exceptional service, while guiding clients toward suitable financial solutions.

You will collaborate with ecosystem partners, deliver a full PNC conversation with every client, teach customers to manage transactions with digital tools, and uphold risk controls.

Qualifications

• Associates or equivalent degree and related experience or product knowledge.
• Typically requires 3+ years experience.
• In lieu of degree, a comparable combination of education, job specific certification(s), and experience may be considered.

Responsibilities

• Acquire and deepen branch customer base through proactive sales and service.
• Manage the customer experience to improve financial wellbeing.
• Collaborate with ecosystem partners to grow customer wallet share.
• Deliver a full PNC conversation to identify solutions.
• Educate customers on managing transactions using technology.
• Adhere to policies to manage risk and avoid loss.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Digital Awareness

Effective Communications

Managing Priorities

Retail Lending

Selling

Understanding Needs

Education

Associates degree or equivalent

Job description

PNC has an opening for a Personal Banker in St Charles, MO. Based in our in-office team, the role focuses on acquiring and deepening branch customers through proactive sales and exceptional service, while guiding clients toward suitable financial solutions.

You will collaborate with ecosystem partners, deliver a full PNC conversation with every client, teach customers to manage transactions with digital tools, and uphold risk controls.